Since March 2020 CVSU has been focusing on providing community support for the people of Uttlesford affected by the COVID-19 pandemic. Working in partnership with Volunteer Uttlesford and UDC Communities Team, we established the Uttlesford Community Response Hub – a telephone based service handling request for food, prescriptions and coordinating volunteers across the district. Between March and August 2020 we achieved the following:
- Supported 1,026 residents
- Recruited 349 volunteers
- Completed 1,276 shopping trips
- Delivered 3,178 prescriptions
- Responded to 299 additional help requests
- Made referrals to 79 partner agencies
- Provided friendship for 79 lonely/isolated people
Such was demand for the hub, we kept the service going beyond the end of the first lockdown, and continued to provide support through the second lockdown in October. We have extended the hub offer, so residents can also access our Friendship Dog visits, help from the Safer at Home team, and be referred to Foodbank and mental health services.
The Hub team are working closely with the Social Prescibers in both north and south Uttlesford, ensuring a joined up approach to delivering the help our most vulnerable community members need.